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Job Overview
We are seeking a dedicated Customer Service Specialist to join our remote team. In this role, you will be responsible for responding to customer inquiries through WhatsApp and phone calls, ensuring high levels of customer satisfaction.
Key Responsibilities
Handle customer inquiries via WhatsApp and phone calls effectively.
Provide accurate information and solutions to customer issues.
Maintain a positive and professional attitude at all times.
Document interactions and follow up on customer requests when necessary.
Collaborate with team members to improve service delivery.
Required Qualifications
Proven experience in customer service or a related field.
Ability to work independently in a remote environment.
Familiarity with WhatsApp and other communication platforms.
Preferred Skills
Problem-solving abilities and a customer-oriented mindset.
Ability to multitask and manage time efficiently.
What We Offer
Competitive salary of 2000 SAR per month.
Flexible working hors for a full-time position (8 hours a day).
Work remotely.
Supportive team environment and professional development opportunities.