Job Overview

As a Customer Service Representative at شركة السيف جالاري, you will play a vital role in delivering exceptional service to our valued customers. You will be responsible for handling inquiries, managing customer complaints, and providing solutions that enhance their shopping experience.

Key Responsibilities

• Assist customers with their inquiries through various communication channels.

• Handle customer complaints and provide timely solutions.

• Promote and facilitate sales opportunities during interactions with customers.

• Maintain customer records by updating account information.

• Collaborate with team members to ensure service standards are met.

Required Qualifications

• Proven experience in customer service or a related field.

• Excellent communication skills in Arabic and English.

• High school diploma or equivalent; a degree is a plus.

• Ability to work 6 days a week.

Preferred Skills

• Strong problem-solving abilities.

• Proficiency in using customer service software.

• Ability to work in a fast-paced environment.

What We Offer

شركة السيف جالاري provides a competitive salary and benefits package, including:

• Opportunities for professional development and growth.

• A dynamic and supportive work environment.

• Performance-based incentives and bonuses.

If you are a passionate individual with a commitment to providing outstanding customer service, we invite you to apply and be a part of our growing team!