Monitoring the daily workflow and ensuring employee compliance with policies and instructions.

Ensuring the branch's readiness in terms of cleanliness, organization, and availability of supplies.

• Distributing tasks among employees and following up on their completion.

• Evaluating employee performance and suggesting necessary training or improvements.

• Preparing work and rest schedules.

• Ensuring attendance and departure compliance and recording it.

• Monitoring the achievement of sales or production goals.

• Submitting periodic reports to management about the branch's performance.

• Requesting necessary materials and recording incoming and outgoing items.

• Following up on periodic inventory and ensuring there are no unexplained shortages or surpluses.

• Resolving customer complaints and monitoring their satisfaction with services.

• Representing the branch professionally in front of customers and external entities.

• Daily/weekly/monthly reports on performance, issues, and proposed solutions.

• Contributing to the development of procedures within the branch and improving work quality.

• Such as the Human Resources, Finance, Marketing departments, etc.